medifa customers now have faster and easier access to information and help for possible problems with medifa products.
medifa products delivered from today on have a sticker with a QR code on it in addition to the type label. This we care.code can be scanned by the customer with a mobile phone camera or a QR code scan app. Using the QR code, the customer can access a page specific to his product on which he can receive step-by-step instructions for solving simple problems or directly create a service ticket. The customer can get help around the clock and contact medifa.
At medifa, the slogan “we care” means that the company consistently orientates itself according to the requirements of its customers. In addition top-class consultation, processing and quality from a single source, made in Germany according to certified national and international quality standards, customers worldwide can now also rely on fast help with problems or service enquiries.